At Casual Chic Shop, we prioritize swift and secure delivery of your fashion essentials. Our streamlined logistics ensure that your order is carefully packed and dispatched within 1-2 business days after confirmation. Whether you're refreshing your wardrobe with everyday staples or seasonal must-haves, our team works diligently to get your items to you with minimal delay. All shipments are processed through trusted carriers to guarantee both efficiency and reliability.
Processing times may vary slightly depending on order volume, but most orders are prepared for shipment within 48 hours of purchase. Delivery durations are calculated from the date of dispatch and typically range between 10 to 15 business days for standard shipping. Please note that unforeseen circumstances such as weather disruptions or carrier delays may occasionally extend delivery windows. During peak seasons, we recommend placing orders earlier to account for potential transit variations.
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order's total value and destination. For orders qualifying for free shipping, no additional charges will apply regardless of package weight or item quantity within the stated price range.
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with postal restrictions may not be serviceable. During checkout, our system will automatically verify whether we can deliver to your address. If your region isn't supported, you'll receive an immediate notification with alternative suggestions where applicable.
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our tracking system updates regularly to provide the most current location information available from carriers. If you haven't received tracking details within 3 business days of ordering, please check your spam folder or contact our support team for assistance.
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control. If your shipment hasn't arrived within 5 business days of the estimated delivery date, please first check the tracking information for updates. For unresolved issues, contact our customer service at [email protected] with your order number. We'll investigate promptly and either reship your items or process a refund if the package is confirmed lost.
International shipments may be subject to customs clearance procedures and additional fees imposed by your local authorities. These charges vary by country and are the responsibility of the recipient. We cannot predict or reimburse these fees, nor can we declare packages as gifts to avoid duties. For accurate estimates, we recommend consulting your country's customs office before placing orders. Please note that customs delays may extend delivery times beyond our original estimates.
